https://status.subsplash.com Statuspage Mon, 06 Mar 2023 02:00:26 -0800

Feb 23, 16:05 PST
Resolved - This incident has been resolved.

Feb 23, 15:56 PST
Monitoring - Church management dashboards are loading properly, our team is monitoring the situation to ensure the issue is resolved.

Feb 23, 15:44 PST
Investigating - We are currently investigating this issue.

Thu, 23 Feb 2023 16:05:18 -0800 https://status.subsplash.com/incidents/kf489cmd0hv0 https://status.subsplash.com/incidents/kf489cmd0hv0

Feb 16, 07:10 PST
Resolved - This incident has been resolved.

Feb 16, 07:04 PST
Monitoring - A fix has been implemented and we are monitoring the results.

Feb 16, 07:02 PST
Identified - The issue has been identified and a fix is being implemented.

Feb 16, 05:59 PST
Investigating - We are currently investigating an issue with SnapPages.

Thu, 16 Feb 2023 07:10:24 -0800 https://status.subsplash.com/incidents/q74vzdyqdj3t https://status.subsplash.com/incidents/q74vzdyqdj3t

Feb 15, 16:41 PST
Resolved - This incident has been resolved.

Feb 15, 16:38 PST
Monitoring - A fix has been implemented, webpages should now be loading properly.

Feb 15, 15:55 PST
Investigating - We are currently investigating this issue.

Wed, 15 Feb 2023 16:41:50 -0800 https://status.subsplash.com/incidents/dqvzngq6s8tn https://status.subsplash.com/incidents/dqvzngq6s8tn

Feb 15, 10:21 PST
Resolved - This incident has been resolved.

Feb 15, 09:32 PST
Update - We are continuing to monitor for any further issues.

Feb 15, 09:32 PST
Monitoring - A fix has been implemented and we are monitoring the results.

Feb 15, 09:18 PST
Investigating - We are currently investigating an issue causing an outage on Subsplash Live chat.

Wed, 15 Feb 2023 10:21:02 -0800 https://status.subsplash.com/incidents/cx2034qnryxy https://status.subsplash.com/incidents/cx2034qnryxy

Feb 14, 10:56 PST
Resolved - This incident has been resolved. Guest giving is restored.

Feb 14, 10:55 PST
Identified - Our team identified an issue causing guest donations to be unavailable. A fix is being deployed shortly.

Tue, 14 Feb 2023 10:56:43 -0800 https://status.subsplash.com/incidents/vdr9r4ldlnrw https://status.subsplash.com/incidents/vdr9r4ldlnrw

Feb 8, 09:52 PST
Resolved - Our team has identified the issue and deployed a fix. The incident has been resolved.

Feb 8, 09:30 PST
Investigating - We are currently investigating the cause of a current outage impacting Subsplash Live.

Wed, 08 Feb 2023 09:52:04 -0800 https://status.subsplash.com/incidents/bxffs2fgghj3 https://status.subsplash.com/incidents/bxffs2fgghj3

Jan 9, 12:00 PST
Resolved - This incident has been resolved.

Jan 9, 11:45 PST
Monitoring - A fix has been implemented and we are monitoring the results.

Jan 9, 11:38 PST
Investigating - We are currently investigating an issue causing the Events tab to appear blank, and the Bible tab to display an outdated version

Mon, 09 Jan 2023 12:00:21 -0800 https://status.subsplash.com/incidents/8170xw4wq2bz https://status.subsplash.com/incidents/8170xw4wq2bz

Jan 9, 09:08 PST
Resolved - This incident has been resolved.

Jan 9, 08:39 PST
Monitoring - A fix has been implemented and we are monitoring the results.

Jan 9, 08:21 PST
Investigating - We are currently investigating an issue that is preventing encoders from connecting to Subsplash Live

Mon, 09 Jan 2023 09:08:49 -0800 https://status.subsplash.com/incidents/3k6pjms2nlzb https://status.subsplash.com/incidents/3k6pjms2nlzb

Dec 13, 21:10 PST
Resolved - This incident has been resolved.

Dec 13, 21:04 PST
Monitoring - A fix has been implemented and we are monitoring the results.

Dec 13, 20:12 PST
Update - We are continuing to work on a fix for this issue.

Dec 13, 19:58 PST
Identified - The issue has been identified and a fix is being implemented.

Dec 13, 19:27 PST
Update - We are continuing to investigate this issue.

Dec 13, 19:26 PST
Investigating - Subsplash messaging is experiencing some issues loading, we are investigating the issue.

Tue, 13 Dec 2022 21:10:37 -0800 https://status.subsplash.com/incidents/txndg6lg9fn0 https://status.subsplash.com/incidents/txndg6lg9fn0

Nov 27, 07:16 PST
Resolved - This incident has been resolved.

Nov 27, 06:54 PST
Monitoring - A fix has been implemented and we are monitoring the results.

Nov 27, 06:26 PST
Investigating - We are currently investigating an issue causing intermittent difficulties for viewers attempting to watch livestreams.

Sun, 27 Nov 2022 07:16:44 -0800 https://status.subsplash.com/incidents/mwnlltbk6blw https://status.subsplash.com/incidents/mwnlltbk6blw

Oct 20, 09:30 PDT
Resolved - We discovered an error causing apps to display a "No Internet Connection" message. The issue was discovered and resolved quickly.

Thu, 20 Oct 2022 09:30:00 -0700 https://status.subsplash.com/incidents/mck1rwvyfjgd https://status.subsplash.com/incidents/mck1rwvyfjgd

Oct 12, 10:56 PDT
Resolved - This incident has been resolved.

Oct 12, 10:43 PDT
Monitoring - A fix has been implemented and we are monitoring the results.

Oct 12, 10:30 PDT
Investigating - We are currently investigating an issue related to live chat and group messaging.

Wed, 12 Oct 2022 10:56:25 -0700 https://status.subsplash.com/incidents/7xfww556nzdf https://status.subsplash.com/incidents/7xfww556nzdf

Sep 28, 16:55 PDT
Resolved - This incident has been resolved.

Sep 28, 10:28 PDT
Identified - We identified an external hosting infrastructure server issue as the root cause of some pages failing to load. Expect degraded performance across several areas of the platform until the third party service resolves the situation. We will continue to update here as new information becomes available.

Wed, 28 Sep 2022 16:55:05 -0700 https://status.subsplash.com/incidents/hnyxfsh3dz1p https://status.subsplash.com/incidents/hnyxfsh3dz1p

Sep 26, 10:40 PDT
Resolved - This incident has been resolved.

Sep 26, 10:19 PDT
Monitoring - A fix has been implemented and we are monitoring the results.

Sep 26, 08:52 PDT
Update - We are continuing to investigate this issue.

Sep 26, 08:20 PDT
Investigating - We are currently investigating the issue.

Mon, 26 Sep 2022 10:40:49 -0700 https://status.subsplash.com/incidents/j0hptzv1mjgf https://status.subsplash.com/incidents/j0hptzv1mjgf

Aug 26, 17:28 PDT
Resolved - This incident has been resolved.

Aug 26, 16:35 PDT
Investigating - We are currently investigating an issue where SnapPages websites are intermittently failing to load.

Fri, 26 Aug 2022 17:28:46 -0700 https://status.subsplash.com/incidents/hnsbxgw697hl https://status.subsplash.com/incidents/hnsbxgw697hl

Aug 1, 16:04 PDT
Resolved - This incident has been resolved.

Aug 1, 15:28 PDT
Monitoring - A fix has been implemented and we are monitoring the results.

Aug 1, 14:49 PDT
Investigating - We are currently investigating an issue causing the inability to publish events in the dashboard.

Mon, 01 Aug 2022 16:04:57 -0700 https://status.subsplash.com/incidents/smbnycff7lsk https://status.subsplash.com/incidents/smbnycff7lsk

Jul 22, 12:48 PDT
Resolved - This issue has been resolved and all SnapPages assets are loading correctly.

Jul 21, 15:21 PDT
Identified - We have identified that the issue is due to a third-party web filtering service and the only clients affected are those with web filtering software installed. For those affected, the issue is not your website or the SnapPages platform.

Our team is waiting on an update from the third-party service and we will update here as soon as possible.

Jul 21, 12:14 PDT
Investigating - We are currently investigating an issue related to content filtering services causing SnapPages assets to load incorrectly.

Fri, 22 Jul 2022 12:48:35 -0700 https://status.subsplash.com/incidents/c29d53vw3zj1 https://status.subsplash.com/incidents/c29d53vw3zj1

Jun 12, 10:58 PDT
Resolved - This incident has been resolved.

Jun 12, 10:47 PDT
Monitoring - We have seen an improvement in the services impacted, we are continuing to monitor for further issues.

Jun 12, 09:32 PDT
Update - Live stream viewing pages are encountering loading issues in some cases. Some syndicated streams may also be disrupted. We are continuing to investigate.

Jun 12, 08:38 PDT
Update - We are continuing to investigate this issue.

Jun 12, 07:39 PDT
Update - Mobile apps are also experiencing slow loading times in some cases. We are continuing to investigate this issue.

Jun 12, 07:19 PDT
Update - SnapPages websites and Subsplash TV apps are also experiencing slow loading times or failing to load in some cases.

Jun 12, 07:05 PDT
Update - We are continuing to investigate this issue.

Jun 12, 06:54 PDT
Investigating - Subsplash media and live stream dashboard pages are loading slow or timing out for some users.

Sun, 12 Jun 2022 10:58:13 -0700 https://status.subsplash.com/incidents/2kdv4j02nml2 https://status.subsplash.com/incidents/2kdv4j02nml2

May 23, 10:56 PDT
Resolved - This incident has been resolved.

May 23, 10:38 PDT
Monitoring - A fix has been implemented and we are monitoring the results.

May 23, 10:30 PDT
Update - We are continuing to investigate this issue.

May 23, 10:29 PDT
Investigating - Giving exports are currently experiencing an interruption. We are investigating the issue. This does not affect the ability to give online.

Mon, 23 May 2022 10:56:17 -0700 https://status.subsplash.com/incidents/w8yk657gn256 https://status.subsplash.com/incidents/w8yk657gn256

May 12, 10:30 PDT
Resolved - This incident has been resolved.

May 12, 10:18 PDT
Update - We are continuing to monitor for any further issues.

May 12, 10:18 PDT
Monitoring - A fix has been implemented and we are monitoring the results.

May 12, 09:55 PDT
Investigating - We are currently investigating an issue causing some Embeds to not load.

Thu, 12 May 2022 10:30:39 -0700 https://status.subsplash.com/incidents/1ydj1cz9st4z https://status.subsplash.com/incidents/1ydj1cz9st4z

May 9, 09:38 PDT
Resolved - This incident has been resolved.

May 9, 09:12 PDT
Update - We are continuing to monitor for any further issues.

May 9, 09:11 PDT
Monitoring - A fix has been implemented and we are monitoring the results.

May 9, 09:01 PDT
Update - We are currently investigating an issue causing embeds, including blocks within SnapPages, to appear blank.

May 9, 08:29 PDT
Investigating - We are currently investigating an issue causing embeds and blocks within SnapPages to appear blank.

Mon, 09 May 2022 09:38:23 -0700 https://status.subsplash.com/incidents/vzhl78rcyyqy https://status.subsplash.com/incidents/vzhl78rcyyqy

May 8, 09:29 PDT
Resolved - This incident has been resolved.

May 8, 09:11 PDT
Monitoring - A fix has been implemented and we are monitoring the results.

May 8, 08:46 PDT
Identified - The root cause has been identified, we are currently working on a solution.

May 8, 07:30 PDT
Investigating - We are currently investigating this issue.

May 8, 07:25 PDT
Identified - There is an issue causing some Subsplash Live streams to not broadcast.

Sun, 08 May 2022 09:29:01 -0700 https://status.subsplash.com/incidents/hnbg8n7xmtyg https://status.subsplash.com/incidents/hnbg8n7xmtyg

Apr 17, 10:04 PDT
Resolved - This incident has been resolved.

Apr 17, 09:54 PDT
Monitoring - A fix has been implemented and we are monitoring the results. If you continue to have loading issues please reach out to support@subsplash.com.

Apr 17, 09:25 PDT
Update - We are continuing to investigate this issue.

Apr 17, 09:03 PDT
Investigating - We are currently investigating loading issues across the Subsplash Dashboard.

Sun, 17 Apr 2022 10:04:58 -0700 https://status.subsplash.com/incidents/qvg43s3sky75 https://status.subsplash.com/incidents/qvg43s3sky75

Mar 3, 13:18 PST
Resolved - This incident has been resolved.

Mar 3, 12:23 PST
Monitoring - A fix has been implemented and we are monitoring the results.

Mar 3, 11:55 PST
Identified - The issue has been identified and a fix is being implemented.

Mar 3, 11:40 PST
Investigating - We are currently investigating this issue.

Thu, 03 Mar 2022 13:18:29 -0800 https://status.subsplash.com/incidents/p8jjb6jm3v7h https://status.subsplash.com/incidents/p8jjb6jm3v7h

Mar 2, 16:09 PST
Resolved - This incident has been resolved.

Mar 2, 15:43 PST
Identified - The issue has been identified and a fix is being implemented.

Mar 2, 14:57 PST
Investigating - We are currently investigating the issue.

Wed, 02 Mar 2022 16:09:50 -0800 https://status.subsplash.com/incidents/l4fg78c4hbhy https://status.subsplash.com/incidents/l4fg78c4hbhy